Saa Paper

Bella Solutions Online Service Management Software Passes 500 Customer Milestone

Service Organizations Worldwide Choose Bella Solutions to Streamline Operations with Leading Online SaaS Service Management Software.

Reston, Virginia, November 16th, 2010 – Bella Solutions today announced it has surpassed 500 Customers worldwide using its SaaS Field Service Management solution to increase productivity and lower service response times. With more businesses looking to reduce costs while increasing revenues, Bella Solutions small, medium and large size customer base is growing rapidly by providing a low cost easy-to-use SaaS solution.

Bella’s customizable solution easily integrates into their customer’s current business process eliminating the need to change the way they do business. Bella connects the technician and sales resources to back office and customer data. As a result, service jobs are completed faster, more jobs are resolved on the first visit, and job tracking is improved, all of which enhance customer satisfaction and increase profits.

Scheduling field service and sales resources and managing operations are challenges for all service businesses. Many organizations rely on paper-based and telephone based processes to link field resources with the office. Traditionally, field resources have been required to physically visit an office or call office staff to receive instructions, which is costly and takes time that could be better spent servicing customers. At the remote service sites, resources often did not have ready access to the information required to complete the service call on the initial visit. In addition, once service was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed billing and reduced customer satisfaction. Bella’s web based service management software enable’s field service organizations to automate their operations, thereby reducing office costs and increasing office staff, technician, and sales productivity.

Company officials said “We are seeing tremendous growth as businsesses worldwide make every effort to do more with less. The SaaS model provides enterprise level software at a much lower cost and eliminates the need for additional IT resources. Working with GE Healthcare we were able to have them up and running in seven countries within 24 hours!”

About Bella Solutions: Bella Solutions is a leading Software-as-a-Service (SaaS) provider of Service Management Software for industries such as Property Management, Cleaning Services, IT Services, Contractors, HVAC Service, and many more. Essentially, the solution provides value to any industry that manages field sales and technicians or remote resources. Bella provides the ability to streamline business operations by providing CRM, Service Job Management, Scheduling Tools, Equipment Tracking, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one application accessed from any computer, laptop, smartphone, or PDA connected to the internet.

Saa Papermaking